A few clients. Our full attention.
We work remotely, on retainer, with a small number of households and companies. It means we know your preferences before you state them, and we’re never too busy to answer.
How an engagement begins
Introduction
Conversation
Proposal
Handover
You, or someone on your behalf, gets in touch.
A private call to understand your households and companies, and how you like things done.
A written outline of what we’ll look after and how we’ll keep in touch, with a monthly retainer to suit.
We take on the running, starting with what matters most this month, and build from there.
How we work
Every engagement is covered by a confidentiality agreement. We never name clients, and we never post about their lives.
One dedicated assistant who knows your affairs, not a rotating team.
Good service is the thing done before you ask.
Retainers are reviewed as your needs change, with notice terms that suit you.
Phone, email, message and video call, with occasional in-person support by agreement.
A note on technology
We use AI to work faster and miss less. The judgement is always ours.
It does the legwork behind the scenes, drafting and cross-checking so the details stay straight across every house and company. Nothing reaches you, or anyone acting for you, until one of us has read it and is happy to stand behind it. You will always be dealing with a person.